Description
This product is a replacement set of retractable arms that is compatible with ALEKO’s 12 x 10, 13 x 10, 16 x 10, and 20 x 10 Foot LED Retractable Awnings. For 12 x 10 and 13 x 10 Foot LED Awning sizes, you will need two arms total: (1) Right Arm + (1) Left Arm. This set includes both. For the 16 x 10 Foot LED Awning size, you will need (1) Right Arm + (2) Left Arms. For the 20 x 10 Foot LED Awning size, you will need (2) Right Arms + (1) Left Arm. Easy to install with instruction manual included.
Features:
- Replacement set of retractable arms for ALEKO’s 12 x 10, 13 x 10, 16 x 10, and 20 x 10 Foot LED Awnings
- For 12 x 10 and 13 x 10 Foot LED Awnings you will need two arms total: (1) Right Arm + (1) Left Arm; this set includes both
- For 16 x 10 Foot LED Awnings you will need (1) Right Arm + (2) Left Arms
- For 20 x 10 Foot LED Awnings you will need (2) Right Arms + (1) Left Arm
- Aluminum alloy arms are weather resistant and durable
- Compatible with ALEKO’s LED Retractable Awnings
- User-friendly design is easy to install; instruction manual included
- Assembled Product Dimensions (LxWxH): 61 x 4 x 3.1 inches (154 x 10 x 8 cm) each
- Product Weight: 8.8 lbs (4 kg) each
- Includes: (1) Left Side Retractable Awning Arm and (1) Right Side Retractable Awning Arm
- Color: Deep Gray
Shipping & Returns
Free Shipping: Available for all orders within the contiguous US. No PO Boxes accepted.
Rural Shipping Charges: May apply based on location, calculated at checkout.
Order Processing: Orders are processed within 12-24 hours, Monday-Friday.
Shipping Timeline: Standard ground shipping takes 3-5 business days. LTL shipments may take 7-20 business days.
Expedited & Overnight Shipping: Available for continental US if ordered before 12 PM PT.
Local Pickup: Available in Kent, WA (M-F, 7 AM - 5 PM for general products, 8 AM - 4:30 PM for larger items).
30-Day Guarantee: Customers can return items within 30 days of delivery.
Buyer’s Remorse: Items must be unused and in original condition. A 15% restocking fee applies if packaging is damaged.
Return Process:
- Contact Customer Service for a Return Authorization Number (RMA).
- Package items securely using original packaging.
- Label your package with the RMA and ship via a trackable carrier.
Refund Processing: Refunds are issued within 2-5 business days upon receipt of returned items.
Standard Warranty: 1-year limited warranty for most ALEKO products.
Extended Warranties:
- Solar Panels: 15-year limited warranty.
- Driveway Gates, Pedestrian Gates, Steel Fences: 10-year limited warranty.
- Chain-Link Fences: 5-year limited warranty.
- Iron Doors: 1-year limited warranty.
- DIY Steel Fences: 2-year limited warranty.
- Hot Tubs: 180-day limited warranty.
- Inflatable Bounce Houses: 90-day limited warranty.
- Gazebos and Pergolas: 6-month limited warranty.
Warranty Claims: Customers must provide proof of purchase and contact ALEKO for support.