Terms and Conditions
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
ALEKOPRODUCTS.COM have consulted and worked with many major credit card issuers to establish this policy. Together we have determined this is one of the simplest and most effective ways to help prevent credit card fraud.
This policy has actually prevented hundreds of potential fraud attempts since we implemented it. We have even been able to assist in apprehending credit card thieves. We reserve the right to refuse service to anyone.
1. When you received product by freight check it and make sure it is not damaged and the style and size is correct.
2. If product is damaged you can refuse the shipment, but you will need to indicate damage on Freight Company’s BOL (bill of lading) that it is refused because of damage.
2.1. Contact us with your order number and request a replacement, which will be processed in timely manner.
3. If product is damaged and you accepted it you can request partial refund for repair (damage must to be noted on BOL (bill of lading) of Freight Company).
3.1. If repair cost do not exceed $150, just call us, provide requested proof of damage and we will refund it to you, refund amount will be determined according to the level of damage.
3.2. If you think that repair cost will be more then $150 and you want to get a replacement you will need to call us and provide needed photos that will be requested by our customer service (it has to be a good quality picture that shows whole set of gates, BOL (bill of lading) of delivery, Picture of Shipping Labels and picture of Style Label on the Crate). Your replacement will be processed in timely manner after we will receive and review needed pictures and paperwork.
3.3. Customer is responsible for shipping costs both to the delivery address and back to our warehouse facility in case of an order cancellation.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ALEKOPRODUCTS.COM or purchasing ALEKOPRODUCTS.COM products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ALEKOPRODUCTS.COM or to purchase ALEKOPRODUCTS.COM products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ALEKOPRODUCTS.COM. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
ALEKOPRODUCTS.COM does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.
ALEKOPRODUCTS.COM does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Visible merchandise damage or any home damage must be reported to our store immediately by phone and in writing within three (3) days of delivery or installation.
ALEKOPRODUCTS.COM reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ALEKOPRODUCTS.COM shall issue a credit to your credit card account in the amount of the incorrect price.
Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ALEKOPRODUCTS.COM products) must be commenced within one (1) year after the claim or cause of action arises. ALEKOPRODUCTS.COM's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ALEKOPRODUCTS.COM may assign its rights and duties under this Agreement to any party at any time without notice to you.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ALEKOPRODUCTS.COM or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.
You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ALEKOPRODUCTS.COM does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ALEKOPRODUCTS.COM is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.
However, ALEKOPRODUCTS.COM reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ALEKOPRODUCTS.COM in its sole discretion.
You agree to indemnify, defend, and hold harmless ALEKOPRODUCTS.COM, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Payment by check
Please note that payment by check takes longer then credit card order. Will need at least 2 weeks till check will be cleared and we will be able to ship your order.
In an attempt to provide increased value to our visitors, ALEKOPRODUCTS.COM may link to sites operated by third parties. However, even if the third party is affiliated with ALEKOPRODUCTS.COM, ALEKOPRODUCTS.COM has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ALEKOPRODUCTS.COM. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ALEKOPRODUCTS.COM seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).